Welcome to Johnson & Johnson Returns Portal.

Making your IOL returns easy — just scan or enter the items, add your details, and generate your shipping label.

Quick, easy, and hassle-free.

Scan IOL bar code Enter serial number manually

Selected items

Review each item and adjust the return details before submitting your request.

No items selected yet.

Serial number entry Type in the serial number.

Product category Select the category for the item you’re returning.

Quantity

Customer details

Enter your contact information so we can process your return request and send required email updates for your return.

In order to process your request based on our legitimate interest please complete the information below and on the following page. Your personal data will be managed in line with our Privacy Policy ( click here ).

Email address Enter your email address.

Phone number

Enter a phone number we or the courier can reach you at.

Purchased at Where did you buy the item?

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